๐Ÿ’ฌ ๊ณ ๊ฐ ์ง€์› / Support

Offload

์ž์ฃผ ๋ฌป๋Š” ์งˆ๋ฌธ (FAQ)

Q. ํ”„๋ฆฌ๋ฏธ์—„ ๊ตฌ๋งค๋ฅผ ๋ณต์›ํ•˜๋ ค๋ฉด?

์„ค์ • โ†’ ๋ณต๊ตฌ ๊ตฌ๋งค(Restore Purchases)๋ฅผ ํƒญํ•˜์„ธ์š”. ๋™์ผํ•œ Apple ID๋กœ ๋กœ๊ทธ์ธ๋˜์–ด ์žˆ์–ด์•ผ ํ•ฉ๋‹ˆ๋‹ค.

Q. ๊ตฌ๋…์„ ์ทจ์†Œํ•˜๋ ค๋ฉด?

iPhone ์„ค์ • ์•ฑ โ†’ Apple ID โ†’ ๊ตฌ๋… โ†’ Offload โ†’ ๊ตฌ๋… ์ทจ์†Œ. ๋งŒ๋ฃŒ 24์‹œ๊ฐ„ ์ „๊นŒ์ง€ ์ทจ์†Œํ•˜์„ธ์š”.

Q. ์•ฑ์ด ์‹คํ–‰๋˜์ง€ ์•Š๊ฑฐ๋‚˜ ์˜ค๋ฅ˜๊ฐ€ ๋ฐœ์ƒํ•ด์š”.

์•ฑ์„ ์™„์ „ํžˆ ์ข…๋ฃŒ ํ›„ ์žฌ์‹œ์ž‘ํ•˜์„ธ์š”. ๋ฌธ์ œ๊ฐ€ ์ง€์†๋œ๋‹ค๋ฉด ์•ฑ์„ ์žฌ์„ค์น˜ํ•˜๊ฑฐ๋‚˜ ์•„๋ž˜ ์ด๋ฉ”์ผ๋กœ ๋ฌธ์˜ํ•ด ์ฃผ์„ธ์š”.

FAQ (English)

Q. How do I restore my purchase?

Go to Settings โ†’ Restore Purchases. Make sure you're signed in with the same Apple ID used for the original purchase.

Q. How do I cancel my subscription?

Open iPhone Settings โ†’ tap your Apple ID โ†’ Subscriptions โ†’ Offload โ†’ Cancel Subscription.

Q. The app crashes or won't open.

Force close and relaunch. If the issue persists, reinstall the app or contact us below.

๐Ÿ“ฌ ๋ฌธ์˜ / Contact Us

FAQ์—์„œ ํ•ด๊ฒฐ๋˜์ง€ ์•Š๋Š” ๋ฌธ์ œ๋Š” ์ด๋ฉ”์ผ๋กœ ์—ฐ๋ฝํ•ด ์ฃผ์„ธ์š”. 48์‹œ๊ฐ„ ์ด๋‚ด ๋‹ต๋ณ€.